I applied online. The process took 3 weeks. I interviewed at eBay (Sídney) in Feb 2019
Interview
I first had a phone interview. It was casual just to know more about me and my experience. Then a face to face interview with the manager. That was both behavioural and little technical mainly about past work experience. Then next week a technical round, basics and higher, they said no written but made me write singleton design pattern on white board. Overall good.
I applied online. The process took 2 months. I interviewed at eBay (Richmond, London, England) in May 2017
Interview
I applied using a recruiter who managed to land me an interview. At first I had an interview with the recruiter and then during the process I had one interview with one marketing manager at eBay
I was turned down for an interview after submitting a resume with 12 years experience in the category they only needed 2 yrs in.
I ran my resume and their job description through an ATS first which said I had a 79% chance of my resume not making it to a human eye which I was assured of the very next day after applying when an email was sent saying that in the few hours that they had my resume that I was "carefully considered" for the position but that they decided not to move forward with my application.
The ATS rated my resume as overqualified for an entry level position. Based on subtle differences between my resume and the job description (such as using "proven record" instead of "proven track record") that my resume only had a 21% chance of being seen by a human.
I couldn't care less, I would've liked the work from home work but I will probably make more from the article I'm freelancing about ATS tracking sabotaging good candidates and blinding employers from great candidates.
Interview questions [1]
Question 1
How many years of customer service or call center experience do you have?