I was able to answer all question and did not feel any of the was hard or unexpected.
Director Case Management Interview Questions
19 director case management interview questions shared by candidates
Tell me what made you choose Optum?
Tell me about yourself and your experience
Typical talent acquisition questions. One I remember is “what is your management style”
When was the last time you were actually a nurse?
Give me an example of something you’ve done recently that had a positive outcome at work
behavior questions. Tell me about a time that your ethics were challenged?
What do you know about the company and the position and what experience do you have to fulfill the role? I answered each part sharing what I had learned from the website and job description and then identified specifics from the job duties and responsibilities that I had direct experience in performing or those that were very similar to my previous experience. The interviewer stated I had nothing that matched the position. I intended to interject a counter to the statement, but because she continued to talk I waited until she took a breath. She ended her discourse about how it really doesn't matter what my skill set is or what experience I have because the company is looking for just 3 qualities: Time Management, Coordination, and Prioritization. I did address the 3 and gave myself high marks for each, but frankly, I was prepared to ask why she took the time to contact me at all. Why did I have to complete 2 assessments prior to final application submission if nothing matters but 3 skills? Why ask me questions about my experience, degrees (I have 2), background and mention reviewing my CV several times, if nothing matters except 3 skills? I do have both matching and transferrable skills and experience for the role but my take away was firstly, that what I would bring to the table was really inconsequential to her and/or the company, and secondly, the interviewer was not skilled in understanding matching and transferrable skills . So, for someone with no experience, according to the interviewer, if you are a person who excels in time management, coordination, and prioritization, then theoretically, you should be a prime candidate.
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