Sometimes clients want something that may be against company policy. Give an example of a time when a client wanted something that was against company policy. How did you proceed?
Desktop Support Interview Questions
2,406 desktop support interview questions shared by candidates
Tell me about a problem you've solved.
Ask me about how I dealt with a difficult person and some of the ways I dealt with them.
tell me about your self
What do u know about AD and it features
What is my greatest asset to customer satisfaction
Real time situations questions on networks
What does ipconfig do
1) How do you diagnose an issue with something like "cannot log into the domain"? Assume that the network and cables are okay, all other computers are okay, you are allowed to use only this computer, and the issue is only with this computer. Answer: Login to the computer locally and check ipconfig /all. 2) A client needs to get something printed and he is five minutes late but the printer doesn't work. How do you assist this client? Do not think too hard about this. 9 out of 10 non-IT people get this right, but 9 out of 10 IT people have non-optimal solutions.
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