Difficult part of job if any?
Desktop Support Engineer Interview Questions
332 desktop support engineer interview questions shared by candidates
what is outlook ?
Give one time when you ran into an angry end user and how did you handle it
How can you find IP address of the computer.
There were a couple technical questions. They are the typical most commonly asked questions for a desktop technician role (active directory, default gateway, basic networking commands). They are asked a hypothetical question on how to solve a certain problem (e.g. what do you do when a certain client cannot access the network)
What is active directory and how it's used
What do you know about the organisation?
i would rather not disclose this as this might breach company privacy policy
Q: Would you allow 3rd party keyboard for users to use and why? Q: Have you heard about BadUSB? Q: What's Powershell command to get user info? Q: What's the command to get network information ? Q: What are the hardware components of laptop, and what are they used for? Q: What is the ping;tracert;netstat, what are the difference? Q: How to push windows update to lots laptops at same time? Q: What information you can find in BIOS ? and lots more
About Citrix and xendesktops, VC, VOIP, server side, basic of networking etc... current org work experience and what was the current job role, current employee count etc...
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