How comfortable was I with Service Now? How did I handle large call volume, how I handled stress? What kind of personality I had? Mainly typical desktop application support questions. When Robert Half re-vamps your resume you must check for typo's and or incorrect information.
How are your work ethics.
Do you know how to re-image a PC? Do you understand what you need to do on the project? Do you have any questions? and so on
Experience, Willingness to work, Past jobs
Active Directory, Basic computer troubleshooting steps, Computer troubleshooting scenarios.
Sql based questions Itil Change management
Computer science questions..
My knowledge on the Telephony platforms I had worked on.
Q: How to image a laptop? Q: How to repair a lagging laptop ?
Specific scenarios related to dutues, STAR questions
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