Describe a time when you have dealt with a vulnerable customer.
Debt Interview Questions
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Can you walk me through your CV?
Employment status/ financial situation
examples of active listening?
what do you know about Stepchange
How would you cope with the difficult content of customer conversations and stop this from affecting your own well-being?
How to handle vulnerable/distressed clients
They'll ask for you to sell them something.
Tell me about your sales experience?
How would you approach a client that says they need to speak to their spouse before making a decision?
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