Customs Brokerage Representative Interview Questions

39 customs brokerage representative interview questions shared by candidates

They put a lot of emphasis on the Amazon Leadership Principles, and ask that you respond with the STAR Method, so the best way is to just prepare as many scenarios as possible and try your best. Obviously Amazon is a top 10 Fortune 500, so they expect you to be someone who exceeds expecatations, not just meet them. It was a lot of questions that were "Describe a time you did this..." The question that trumped me was "Describe a time you set a goal, achieved it, weren't satisfied, and what would you do differently if you could go back" Overall generally I do better with in person interviews as this was all phone and video during this COVID situation so I don't know if that's what affected my results, although honestly I think my answers could have been better too.
avatar

Customs Brokerage Specialist

Interviewed at Amazon

3.5
Aug 21, 2020

They put a lot of emphasis on the Amazon Leadership Principles, and ask that you respond with the STAR Method, so the best way is to just prepare as many scenarios as possible and try your best. Obviously Amazon is a top 10 Fortune 500, so they expect you to be someone who exceeds expecatations, not just meet them. It was a lot of questions that were "Describe a time you did this..." The question that trumped me was "Describe a time you set a goal, achieved it, weren't satisfied, and what would you do differently if you could go back" Overall generally I do better with in person interviews as this was all phone and video during this COVID situation so I don't know if that's what affected my results, although honestly I think my answers could have been better too.

Q: Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you determine the course of action? What was the outcome of that choice? Q: When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience?
avatar

Customs Brokerage Specialist

Interviewed at Amazon

3.5
Aug 25, 2021

Q: Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you determine the course of action? What was the outcome of that choice? Q: When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience?

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