Have you worked with SQL?
Customer Support Specialist Interview Questions
2,850 customer support specialist interview questions shared by candidates
How would you deal with angry, pushy customers on the phone?
So why do you want to join Hubspot?
What is the most critical feedback you have ever given someone?
How do you think about following Set processes while carrying out your duties
What makes you qualified for this position?
Simulate how you would deal with a call when a customer is yelling and angry
A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).
If you had a super power, what would it be?
- Tell us about yourself - Why do you want to work here? - What do you know about digital marketing? Why are you interested? - What is SERP? - What are the most important factors for rankings in the SERP? - What are backlinks? - Can you share an example of you handling a customer problem?
Viewing 101 - 110 interview questions