Just the questionnaire, then you do have to go through training videos.
Customer Support Representative Interview Questions
2,424 customer support representative interview questions shared by candidates
Each interviewer asked three different questions. "What would your super power be"?
Mock Call where they ask you to help a customer on how to fix the products. Keep in mind, you have no idea how to fix them because you obviously haven't been trained and they try to act rude so that you understand the job is to be yelled at all day?
Give an example of a time when you had to work with an introverted team member; how did you manage this?
Was given a chat test via a question on how I would respond to a customer.
If I’ve ever worked from home.
I was asked to give an example of a change I had made to improve work processes.
The most unexpected question was what makes you better than other candidates for this position?
The air conditioning is not working.
Why do you want to work here?
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