Customer Support Representative Interview Questions

2,424 customer support representative interview questions shared by candidates

Video Interview: 1. Give a brief introduction about yourself. 2. Describe your relevante skills and experience for this role. Why are you the best candidate? 3. Share a time you interacted with a difficult customer. How did you handle and what was the result? 4. You have 3 tasks to complete: You need to call a customer with an answer, your manager ask you to run a report and your collegues ak for you help. What do you do first? 5. Provide an example you provided an exceptional customer support.
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Customer Support Representative

Interviewed at Bloomberg

4
Jul 19, 2017

Video Interview: 1. Give a brief introduction about yourself. 2. Describe your relevante skills and experience for this role. Why are you the best candidate? 3. Share a time you interacted with a difficult customer. How did you handle and what was the result? 4. You have 3 tasks to complete: You need to call a customer with an answer, your manager ask you to run a report and your collegues ak for you help. What do you do first? 5. Provide an example you provided an exceptional customer support.

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