What to do if you receive negative feedback and how to respond?
Customer Support Representative Interview Questions
2,424 customer support representative interview questions shared by candidates
In 12months, how many days is ok to be absent?
Q. Are you planning to go Abroad?
When can you start !
Asked me to go through my resume which I did. The recruiter was attentive and asked some questions and for clarification on some items. He sound interested but not that much, he took some time to explain the whole process. A couple of days later, I received an email saying I wasn't retained for the next step of the process. Very clear process and effective. They didn't kept me waiting for weeks, I appreciated.
The most unexpected question was: What I know about the platinum service?
Why Bloomberg, what's Bloomberg's products about, why this role, history of learning Japanese.
Tell me about a time when you dealt with an irate customer.
What do you think you can do here.
Give an example of how you would deal a customer complaint?
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