Nothing really unexpected. Interestingly the interview transformed into some form of coaching discussion for a reason I learned later. Therefore the interview was probably a bit atypical.
Customer Support Manager Interview Questions
688 customer support manager interview questions shared by candidates
What does good customer service look like?
Tell me about a difficult customer and how you handled the situation?
Behavioural questions about strenghts and weaknesses, attitude in different situations
Why am I interested in a role.
You’ll be asked quite a few of behavioural questions. My advise would be to recall as many situations as you can before taking part in interviews and be ready to talk about examples. Remember to be yourself!
Test di logica vari, comprensione del testo, necessaria comprensione della matematica ad un livello abbastanza basilare
Why do you want to leave current job Why Equinix
How do you keep up-to-date with current CS trends? How do you like to motivate your team?
Tell me about your work history and changing jobs. How would you think through if I asked you to reduce tickets by 30%.
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