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Customer Support Interview Questions
14,051 customer support interview questions shared by candidates
Do you have past customer service and give examples?
Roleplaying Question: A customer with no patience calls and is a student and has class but has error with printer loading issue with Xerox product. How would you respond and deal with this problem?
They asked me I’m about my availability, they want someone with a flexible schedule.
Have you experienced situation when you were asked to bypass existing process to satisfy customer?
What are your future ambitions?
Briefly tell me about yourself.
Typical customer service related questions
Average question until interview with VP of IT. Asked if I had once choice to make customer happy of fix issue?? What ?? I had been warned this VP was super religious and me being Gay would be tough getting this position and friend was right. Per the manager was completely up to VP and the fact he struggled to shake my hand after the 20 min interview says it all.
They asked if I was set u to work remotely with an Ethernet connection as they do not use WiFi
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