You will be asked many scenario, role-playing type questions which you will have to provide end-to-end responses on how you would troubleshoot the situation without any prompts (the proctors give the scenario/question, then stop talking and write down everything you say until you stop talking - so be verbose). eg: A person calls you saying that they are unable to access google.com with the error message "Page cannot be displayed". How would you troubleshoot this issue with the customer?
What is cache memory
Tell me what you know about the PI System (this is the software OSI makes)
What is ssl encryption? What 2 developer languages does Stripe use? What countries do we work with? If you sold $125 worth of product to a customer and it needed to be converted to euros with 2.5 commission what do you get back? Why should we hire you? What makes you different? Name a specific time a customer was angry with you What is python? What does airbnb do? What do we do in specific? Who are our clients?
Extempore on sales product
Explain your position.
How do you resolve problematic customer issues.
There was a question about messengers in ancient times delivering stone tablets with messages to other parties.
Have you ever worked from home before and do you have your own space and equipment.
Walk me through your troubleshoot process
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