No other particular question asked, mainly previous experience topics
Customer Support Interview Questions
14,047 customer support interview questions shared by candidates
Describe a situation where you made a mistake and how did you resolve it?
How I deal with angry customers
What is a value you embody the most?
They asked if I had experience in Excel
What is one way that I had to go outside of protocol without mgmt approval?
What makes you different?
How messed up is this?
Can you handle call after call of potentially upset customers?
If i have any kind of experience with the products i was about to work with.
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