They had me take multiple online tests before even coming in and then after an hour interview with HR, they wanted me to take another and then meet with multiple other people.
Customer Support Director Interview Questions
688 customer support director interview questions shared by candidates
Why do you want to leave current job Why Equinix
What is your idea of management? At what point do you take on discipline (progressive coaching) vs coaching? What metrics are important to you?
How would you handle a situation where you had an underperforming team member?
What are the KPIs you use to judge performance?
Nothing really unexpected. Interestingly the interview transformed into some form of coaching discussion for a reason I learned later. Therefore the interview was probably a bit atypical.
What does good customer service look like?
Behavioural questions about strenghts and weaknesses, attitude in different situations
Why am I interested in a role.
Test di logica vari, comprensione del testo, necessaria comprensione della matematica ad un livello abbastanza basilare
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