Tell me how you resolved a difficult situation?
Customer Support Associate Interview Questions
759 customer support associate interview questions shared by candidates
They ask you how you deal with certain situations, and want specific examples.
Work flow is strictly as per business requirement, business SLA is of most importance, Target oriented Organisation.
What was the most difficult situation I've encountered and how did I resolve it?
Previous company experience roles and responsibilities
Introducing your self
Introduces myself. About Tinsukia. Salary expectation.
What is BPO ? What is Customer Service ?
They asked about my exp, general questions to get to know me. Questions were mainly to see if I am fit to work in such culture and position.
What is your career goal
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