I did not have a question asked because no one called me for my scheduled phone interview.
Customer Service Technical Support Interview Questions
86 customer service technical support interview questions shared by candidates
Tell me a time when you had to assist an angry customer.
What was a difficult situation at a prior job and how did you handle it?
Have you ever had to deal with an irate customer and if so how did you handle the situation to resolve the issue?
Name a time when you have had a difficult customer and how did you handle the customer.
What do you know about our core values?
The online assessment is very standard
Do you have any previous experience working in a call center?
What is the difference between sympathy and empathy and can you please give me an example of each in a sentence?
Tell me about yourself
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