Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
Customer Service Representative Data Entry Interview Questions
74,167 customer service representative data entry interview questions shared by candidates
If you need help but don't want to bother your manager would you ask a co-worker or use internal resources?
Next question : a customer has 6225 in savings he adds 800 cash plus 2000. how much he has in total ? 6225 +800+2000= 9025. Next question : A customer has 8600 in savings he has a limit of 1500 , how much he has left in his account? 8600-1500= 7100 left in account . Next question: a customer has 3640 in account and takes a loan of 5500 how much will he have left? it should be 1860. After all this i didn't pass the test and when i have asked for feedback he said he can't tell me why as the comp doesn't say why?
why did you decide to apply at our company when you have your own business?
Common things about why going abroad, working period, salary expected ?
Is your home phone analog or digital?
Can you deal with angry or belligerent customers over the phone?
Can you work under pressure
Do you have similar experience in financial services?
Do you have all the equipment necessary ?
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