What is your education ?
Customer Service Representative Call Centre Interview Questions
74,120 customer service representative call centre interview questions shared by candidates
what would u be after 5 years?
what it is your strength in your field
What do you consider exceptional customer service?
Talk about a process or policy you didnt agree with in your last job and what did you do to resolve that.
Are you able to work weekends? If not we cannot have you work here, it’s a must for employees to be available Saturday and Sunday .
Any behavioral questions you can come up with is what they might ask.
What would you do if a customer is angry about you on call?
Explain any experience assisting customers with medical policy questions?
How did you hear about the job
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