How would you feel if a person is yelling at you on the phone?
Customer Service Representative Call Centre Interview Questions
74,120 customer service representative call centre interview questions shared by candidates
Tell me about a time questions.... 4-5 behavioral questions
What would your pass supervisor say about you?
What is your biggest weakness?
What if you are unable to help the client?
All questions asked were relevant to the position
Have you had an angry customer? How were you able to calm them down?
Why did you leave or plan to leave your current employer?
The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
How did you learn French?
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