Have you had an angry customer? How were you able to calm them down?
Customer Service Interview Questions
125,952 customer service interview questions shared by candidates
Why did you leave or plan to leave your current employer?
The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
How did you learn French?
What are your hobbies or something you do for fun outside of work?
What do you know about Republic Services?
Can you handle pressure? The prices are low so do you have the patients to deal with travelers who may want more than they pay for??
How do you handle multitasks?
What strengths and weaknesses are you bringing to the company.
State a situation when you had to share a bad news.
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