3. how would u do if your customer (ex: TSMC) complain about your delay of machine maintenance?
Customer Service Engineer Interview Questions
223 customer service engineer interview questions shared by candidates
Technical aspects.
1) Major issues attended 2) Differentiation between different Machine Tools
brodcast video standards and technology questions: nature of HD vs SD, define reference, SMPTE standards, etc. Technical questions about IP netmask calculations. Interview was fairly technical.
How tall are you?
how did you hear about the job?
They asked about my customer service experience.
GSM call flow and Radio part
What do you konw about Customer Service?
Explain some projects you worked on?
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