Customer Service Associate Interview Questions

8,772 customer service associate interview questions shared by candidates

The recruiter (and I use that term loosely) did not ask me any questions, she talked non stop about the company for about 10 minutes and how the position I was applying for would soon be phased out/relocated to another state and I could either relocate or apply for another position within the company. She did tell me she worked from home in NC which I could tell by the dogs barking in the background.
avatar

Customer Service Associate

Interviewed at Republic Services

3.4
Mar 8, 2017

The recruiter (and I use that term loosely) did not ask me any questions, she talked non stop about the company for about 10 minutes and how the position I was applying for would soon be phased out/relocated to another state and I could either relocate or apply for another position within the company. She did tell me she worked from home in NC which I could tell by the dogs barking in the background.

I was asked about my work and education background and then the interviewer started shooting with leadership principle based questions, for instance, 'Tell me a situation when you had to take decision without consulting your boss.
avatar

Customer Service Associate

Interviewed at Amazon

3.5
May 24, 2017

I was asked about my work and education background and then the interviewer started shooting with leadership principle based questions, for instance, 'Tell me a situation when you had to take decision without consulting your boss.

Viewing 41 - 50 interview questions

Glassdoor has 8,772 interview questions and reports from Customer service associate interviews. Prepare for your interview. Get hired. Love your job.