Have you ever had a difficult call? What did you do?
Customer Service And Technical Support Representative Interview Questions
37,235 customer service and technical support representative interview questions shared by candidates
Describe a time you had to deal with an irate customer and how did you deal with the situation?
What would you do in your first 90 days?
Nothing was difficult, except for the manager telling me that 2 of his employees said, that I had critized him, in saying he did not know how to run a business.
If there's a problem with the client's router and you tried your solution but it didn't solve the problem, what is your next step?
Tell me about a time you discovered an alphabetical or numerical error and how did you address it?
All the interviews were very generic type of questions, how do deal with conflict, my management style, my previous work experience, etc...
did you get in trouble with the law?
"Tell us... about yourself, a time when" What would you do if...
When i got to basic and the sgt asked me what was my malfunction private...lol
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