Any behavioral questions you can come up with is what they might ask.
Customer Service Agent Interview Questions
79,121 customer service agent interview questions shared by candidates
What would you do if a customer is angry about you on call?
Explain any experience assisting customers with medical policy questions?
How did you hear about the job
Where do you live?
how long have i been in customer service
This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"
Are you flexible enough to work during night shifts?
If a person in a wheelchair comes to you at the gate and wants to board after boarding had already started, what should you do?
The most basic questions you can think of, that is what they asked. Do you have a pulse?
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