Why southwest?
Customer Service Agent Interview Questions
79,121 customer service agent interview questions shared by candidates
Why should we hire you?
How many unplanned absentances are acceptable in a one year period ?
Why do you want to work for VXI?
Name one of your biggest accomplishments
How would you handle a difficult customer?
What does empathy mean to you?
if I was able to multitask
In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
Tell us about a difficult situation with a customer and how you resolved it.
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