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82,543 customer representative interview questions shared by candidates

When could I purchase the material to start the job..they sent me a check first.. but told me I should purchase the material and software so I could start my training and then the check would reimburse me when it's clear .have anyone else had this same experience..and is actually working with the company,?
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Customer Service Representative

Interviewed at Lyra Health

3.3★
Jun 16, 2022

When could I purchase the material to start the job..they sent me a check first.. but told me I should purchase the material and software so I could start my training and then the check would reimburse me when it's clear .have anyone else had this same experience..and is actually working with the company,?

The first part of the interview consisted of signing into a computer and watching a video on an interaction between the representative and the customer. My function with this process was to evaluate and be ready to discuss feedback gleaned from the video. The question posed to me, 'What did you think about the video?'
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Customer Care Representative

Interviewed at CVS Health

3.2★
Jun 25, 2012

The first part of the interview consisted of signing into a computer and watching a video on an interaction between the representative and the customer. My function with this process was to evaluate and be ready to discuss feedback gleaned from the video. The question posed to me, 'What did you think about the video?'

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