I always hate the "What is your worst trait/ quality?" question. I know it is some kind of psyc 101, H.R, tell me about your inner child kind of question that can determine if you truly have the character trait / flaw that will allow you to do customer service and be yelled at for 8 hours a day, But really guys, Cant we come up with something new ?
=>The practical challenge/home task was on point (the brief was incomplete, but you could improvise). => The video call had very general question, basically the candidate is asked to talk about his experience. Question examples: How do you imagine a day as a PR at Orange? What are you most proud of career-wise?
- Tell me a time when a customer put you through hell - How do you say no to a customer? - Tell me a time when you failed to meet a deadline. What did you learn from it? - What do you know about this position? - What steps do you take to solve a complex problem? - How do you know if a customer is satisfied with your support? - What do you do to release stress? - How do you handle periods of higher workload? - Why are you applying for this position? - What frustrates you in work and how do you handle it? - Tell me a time when a problem with punctuality affected your work - How would you handle a disagreement with a colleague or a supervisor? - What motivates you in work? - What is good costumer service for you? - What are you doing right now? - Are you ok with overtime and schedule changes?
What experience/qualifications do you have that would help you in your role? (Guest Relations)
- How's XX(her ex-colleague) doing now? - What is "she" doing now? - what do you think about "her" performance?
Scenario-based questions to assess relationship management skills.
Name a time you've had to motivate a group of people
Q; Why do you want to work at FlixBus? What sort of skills can you bring to the team? Please expand on your most recent experience.
are you good at pr
Question how I’s handle relationship with the regulator.
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