There were many questions I personally liked, because they opened great dialogues about my personal way of thinking but also about the firm's intentions and strategy. One particular question I liked was how I would put the price for Amazon Prime when it first got launched into Germany.
Understanding of the company's values. Sellics is not just a company, it's a community and so a good grasp of the core values is essential.
To present a 30/60/90 day plan
To present a 30/60/90 day plan
The in-person interview had several questions that used the STAR Method (Situation, Task, Action Results). Tell of us a time when you had to share not so much great news with a client or stakeholder. How did you communicate that or walk that client or stakeholder through a process?
Teamwork and handling a team, efficiency, time management, personal growth. UK shift timings. Expectations from me as a Customer Service manager.
How do you handle upset customers?
They asked where I was from
Give us an example of you overcoming an upset customer.
Do you think it would be possible to service UPS by appointing franchisees all over India and having a trained set of technicians on the franchisee roll?
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