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Customer Assistant Interview Questions

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10,247 customer assistant interview questions shared by candidates

Competency: Tell me about a time where you have handled a difficult customer Lots of case study questions: - ‘You’ve loaned a friend money and they aren’t paying you back. How would you deal with this?’ - ‘A customer calls and explains they can’t sleep at night because of their financial situation. How would you approach this and what would you say to this customer?’
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Customer Assistant Representative

Interviewed at Computershare

3.3★
Jun 20, 2022

Competency: Tell me about a time where you have handled a difficult customer Lots of case study questions: - ‘You’ve loaned a friend money and they aren’t paying you back. How would you deal with this?’ - ‘A customer calls and explains they can’t sleep at night because of their financial situation. How would you approach this and what would you say to this customer?’

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