Give example of a time when you resolved a customers problem. Give an example when you had to deal with an irate customer
Customer Account Representative Interview Questions
167 customer account representative interview questions shared by candidates
Sell me something.
Tell me how you took care of a customer
How much retail experience I had
Are you a good team player?
What was a negative experience you had at a previous employer
Why do you want to work for comcast?
Very big on direct examples of efficiency and leadership within past experience.
Typical customer service interview; what was a time you had a tough customer and how did you resolve their issue and turn them into a happy customer? That line of questioning. Basically google "customer service interview questions". One gentleman who ended up being not part of customer operations asked what SCUBA stands for. They laughed it off.
Name a time where you had to handle an upset customer and what did you do to resolve it?
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