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Costumer Service Interview Questions
1,402 costumer service interview questions shared by candidates
Tell us about yourself and your aspirations
About experience, my salary expectations
why cba, why this position and why u?
I don't really remember all of them
Kan ik me niet meer goed herrinneren, alleen het enthousiasme van Charity is me bij gebleven.
- how was the relationship between your manager/team and you - how do you act when you don't agree with your manager/team mates or there is a situation where you didn't get along with him/her. - how would your manager describe you - what would he/she say what you could improve - A costumer wants to become a refund, after 3 months of having a pro plan, because he doesn't uses it any more. What do you do? - A costumer has the basic plan and wants now 2 features extra of the pro plan. Monday has the possibility to add extra features the the plan. Do you give him these features? - After a month he is asking again for 1 more feature, would you also give it to him? Where is the line? - With which kind of people you get along the most - How do you are with people that doesn't fit in this profile you just told? - What was a challenging situation in your last job and how did you solve it - what means success for you. - Do you think you fit in the company and team? Why? - Do you think you can really do the job? Why?
- essay- what was your life aspiration as a child? (or something like that) - build a website from scratch using wix - name 4 wix competitors
If you're done your shift and had a long day and a costumer approaches you for assistance, how would you handle this situation?
Share previous experience, theoretic scenario questions, what's the most important to customers etc.
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