Working at ExxonMobil requires teamwork. I'm not convinced you are a team player. Convince me.
Contact Client Interview Questions
2,050 contact client interview questions shared by candidates
Typical customer service questions and scenarios.
Asked if I was comfortable sitting behind the desk rather than going out and talking with potential students.
What does PSCU do? What's the difference between a bank and credit union? Can you describe a time when you were overwhelmed at work? What would your attendance policy be for the first 90 days of employment? Have you ever explained complex issues to a customer? How did you make it easier for them? There were quite a few questions but all the others were quite simple.
Why do you want to work here
What makes you stand out that we should hire you for this position?
What would you do if a person on the phone with you becomes hostile?
Why I left my previous role.
Why do you think you'd be a good fit the position?
Give and example of when you gave good customer service
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