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2,050 contact client interview questions shared by candidates

Why do you think you are the best candidate? Give example of a time you cross-sell. How you handled a difficult situation Give an example of a time you had constructive feedback, what was it and how did you work on it? Explain a situation where you went over and beyond for a customer? How do you handle multiple task while using computer software? How to handle customers rejection?
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Customer Contact Agent - Asian Market Team

Interviewed at BMO Financial Group

3.8★
Feb 12, 2015

Why do you think you are the best candidate? Give example of a time you cross-sell. How you handled a difficult situation Give an example of a time you had constructive feedback, what was it and how did you work on it? Explain a situation where you went over and beyond for a customer? How do you handle multiple task while using computer software? How to handle customers rejection?

1. How do you contribute to Team success? 2. What skills do you have that other candidates don’t? 3. Time you cross-sell? 4. how comfortable are you with learning new software? 5. Experience in selling a product which the customer didn't need it 6. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 7. How to handle customers's rejection? 8. Handle multiple tasks while using computer software.
avatar

Customer Contact Agent

Interviewed at BMO Financial Group

3.8★
May 20, 2015

1. How do you contribute to Team success? 2. What skills do you have that other candidates don’t? 3. Time you cross-sell? 4. how comfortable are you with learning new software? 5. Experience in selling a product which the customer didn't need it 6. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 7. How to handle customers's rejection? 8. Handle multiple tasks while using computer software.

Describe an experience when you cross sold a product, Describe a time when you received a customer complaint, What is important about doing a sale etc. The stimulation part teaches you things and then tests you on being an agent and also asks other personality questions.
avatar

Customer Contact Agent

Interviewed at BMO Financial Group

3.8★
Nov 19, 2015

Describe an experience when you cross sold a product, Describe a time when you received a customer complaint, What is important about doing a sale etc. The stimulation part teaches you things and then tests you on being an agent and also asks other personality questions.

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