1. Why you wanna work with TD and not with other financial institutes. 2. Tell me about your previous job. 3. Tell me a situation where you have to handle a difficult customer who was agree with the service. 4. Tell me about a incident where you handle unsatisfied customer. 5. More situation base questions
How do you deal with an irate customer?
How would you handle an angry customer?
Introduce yourself. What' your current work status? and study permit? work permit, pr, or centizen? what's the position are you applying? what's your expected salary?
Tell me about a time you had to deal with a tough customer.
What do you want this job? One thing you like about your job and one thing you disliked about your job One occassion when you went above andd beyond to provide legendary customer service
behavior questions
Why u think ideal candidate
I was asked questions based on my resume. And also some behavioral questions
What steps would you take to ensure a team meets tight deadlines for an urgent project?
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