Give me an example of you being successful in hitting your sales targets
Contact Centre Agent Interview Questions
276 contact centre agent interview questions shared by candidates
Simple
There was a competency based section, but the questions were the ones you would usually expect.
What is good customer service?
What are you studying? Why do you want to work for us? Where do you see yourself in 5 years?
Why would you like to work with us
Would you be able to commute to the job location?
What do you know about Costco?
No questions were asked, just the mock calls.
How can you handle an irritate customer
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