What was my understanding about a customer service representative
Consultant En Centre Interview Questions
1,696 consultant en centre interview questions shared by candidates
They asked me to tell them more about myself and my work experience
Standard questions about customer services. Also asked what did I know about Pelican Business Services
How do assist a customer that is angry?
What do you think are important KPI for a call centre role?
What is a ping command
What is better: big bang or continuous improvement?
Do you have experience working with KPIs?
Describe a time where you felt demotivated at work.
How do you react when your colleague does not collaborate well (he is negative and refuse changes)?
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