They asked what was a difficult situation you had to make a collections call and what was the out come. The interview was very laid back and they were more interested in overall collections experience, which I had.
Collections Representative Interview Questions
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HR asked if I had won any awards at a former job - this would have factored into the pay formula used.
They asked me to describe a time that I had to deal with a disgruntled customer. Very basic questions. It all went very quickly.
Do you have any experience with collections?
Are you looking for full or part time
How do you handle pressure
Days and hours of availability.
We reviewed previous position and different situations and how I handled them.
Simulate a loan collection probability.
¿Como resolviste un conflicto y cual fue la etapa más difícil?
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