It was a conversational interview just basic resume questions. Example: Job lapse, reason for leaving companies, and what salary expectations were for me as well as company expectations.
Collections Representative Interview Questions
2,901 collections representative interview questions shared by candidates
Asked about manner in which I had done collections in past, the dollar volume I handled, as well as amount of accounts I handled in the past.
Name a time when you had to deal with an angry customer.
What do you for fun in the weekends
No read difficult questions were ask
What would you do in a situation where you are needing to help a customer who is angry?
Why do you want to work at RBC?
Tell us about a time when you had a irate customer, how did you handle it ?
How many days should a co-worker miss within a year?
Tell us something you did where you went out of your way for a customer.
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