What type of salary range I was looking for, my skill set, if I was willing to bend on anything and what my must haves were.
Collections Representative Interview Questions
2,901 collections representative interview questions shared by candidates
About my collections skills and experiences.
All questions are about my experince
Tell me about a time when your immediate manager was critical of your performance? How did you handle it?
I do not remember the questions.
About my current job profile and expertise .
Questions were all about personality and behaviors, nothing technical - How did you handle a mistake you made at work? Describe a situation in which you and your colleague disagreed on a topic and how did you resolve the issue? This role is customer facing, can you describe any experience you have in directly interacting and speaking with customers?
They have you do a mock call. It was pretty good experience so I knew what I was getting into.
Tell me about a situation that you had to deal with an angry customer and what did you do?
Read sentance aloud for speech skills.
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