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1,062 cloud support engineer interview questions shared by candidates

Windows: Describe the process of booting Windows. What is the difference between WinSrv2003 and WinSrv2008 ? How would you configure you DHCP to have one subnet load balanced ? What happens if RID Master is down ? How can you troubleshoot a slow working/defective client ? How can you access the GC from another DC ? What process is responsible for windows log on ? Network: What happens when you type www.amazon.com in your browser? TCP 3 way handshake.What is the first TCP package sent?
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Cloud Support Engineer

Interviewed at Amazon

3.5★
Dec 26, 2015

Windows: Describe the process of booting Windows. What is the difference between WinSrv2003 and WinSrv2008 ? How would you configure you DHCP to have one subnet load balanced ? What happens if RID Master is down ? How can you troubleshoot a slow working/defective client ? How can you access the GC from another DC ? What process is responsible for windows log on ? Network: What happens when you type www.amazon.com in your browser? TCP 3 way handshake.What is the first TCP package sent?

Questions were about DNS on Windows OS and in general, Windows' registry, differences between domains and workgroups, linux os that i know, what kernel is, etc folder, boot folder, linux network troubleshooting, processes troubleshooting, differences between udp and tcp protocols, tcp handshake.
avatar

Cloud Support Engineer

Interviewed at Amazon

3.5★
Jan 5, 2016

Questions were about DNS on Windows OS and in general, Windows' registry, differences between domains and workgroups, linux os that i know, what kernel is, etc folder, boot folder, linux network troubleshooting, processes troubleshooting, differences between udp and tcp protocols, tcp handshake.

because of non disclosure agreement, I won't be able to say the question but just make sure you focus on neworking (as they will go deep om this), DNS, TCP/IP, FiREWALL, LOAD BALANCER etc. And most importantly please, please and please read and understand amazon leadership principle. If you really wanna work at amazon, you will need not only to understand the principles but been able to relate to it and come up with a scenario when you applied the principle. Don't waste your time focusing on aws cloud, more than likely they won't ask you anything on it because they will train you on that. again, focus on Linux, networking, and the priciples
avatar

Cloud Support Engineer

Interviewed at Amazon

3.5★
Feb 16, 2016

because of non disclosure agreement, I won't be able to say the question but just make sure you focus on neworking (as they will go deep om this), DNS, TCP/IP, FiREWALL, LOAD BALANCER etc. And most importantly please, please and please read and understand amazon leadership principle. If you really wanna work at amazon, you will need not only to understand the principles but been able to relate to it and come up with a scenario when you applied the principle. Don't waste your time focusing on aws cloud, more than likely they won't ask you anything on it because they will train you on that. again, focus on Linux, networking, and the priciples

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