Cloud Support Engineer Interview Questions

1,062 cloud support engineer interview questions shared by candidates

They may ask some tricky questions like a. if some user sends you an email to add a feature that doesnt exist in our software, how would you tackle the situation? b. How do you tell the program to cook food, to our software?
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Cloud Support Engineer

Interviewed at Atlassian

3.1
Feb 26, 2020

They may ask some tricky questions like a. if some user sends you an email to add a feature that doesnt exist in our software, how would you tackle the situation? b. How do you tell the program to cook food, to our software?

1. Brief about yourself 2. What is Unicast, Broadcast and Multicast 3. DHCP Working principle(DORA), Which port DHCP uses, It uses broadcast or unicast, What is relay agent? DHCP is having multiple scope configured, how DHCP knows which scope IP it will assign to the requester? 4. How to check IP with command on a machine? Apart from "/all" which all switch you know for IPconfig. In IPconfig /release & renew command what happens exactly at backend? 5. In one NIC card can we assign 2 different ranges IP address 6. 2 Machines are in same network but they are not able to ping each other. How would you troubleshoot. 7. You are not able to RDP to a machine. How would you troubleshoot. 8. One user is not able to access his home directory. How would you troubleshoot. 9. What is DNS? Port no?It uses TCP or UDP? What types of DNS queries available? What is forwarder and conditional forwarder? 10. What will happen if RID master goes down? PDC emulator responsibility? 11. Port no of: DNS/DHCP/FTP/LDAP/Kerberos/SMTP/SSH 12. How telnet works at backend? 13. 2 machines are in same network. How would machines know that they are in same network? 14.Windows Boot Process 15. What is SVShost.exe process
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Cloud Support Engineer Windows

Interviewed at Amazon

3.5
Jun 27, 2019

1. Brief about yourself 2. What is Unicast, Broadcast and Multicast 3. DHCP Working principle(DORA), Which port DHCP uses, It uses broadcast or unicast, What is relay agent? DHCP is having multiple scope configured, how DHCP knows which scope IP it will assign to the requester? 4. How to check IP with command on a machine? Apart from "/all" which all switch you know for IPconfig. In IPconfig /release & renew command what happens exactly at backend? 5. In one NIC card can we assign 2 different ranges IP address 6. 2 Machines are in same network but they are not able to ping each other. How would you troubleshoot. 7. You are not able to RDP to a machine. How would you troubleshoot. 8. One user is not able to access his home directory. How would you troubleshoot. 9. What is DNS? Port no?It uses TCP or UDP? What types of DNS queries available? What is forwarder and conditional forwarder? 10. What will happen if RID master goes down? PDC emulator responsibility? 11. Port no of: DNS/DHCP/FTP/LDAP/Kerberos/SMTP/SSH 12. How telnet works at backend? 13. 2 machines are in same network. How would machines know that they are in same network? 14.Windows Boot Process 15. What is SVShost.exe process

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