Client Support Interview Questions

1,813 client support interview questions shared by candidates

Do you know anything about the merger with Basys? Tell us how you would speak to the client if the programmer has not started on the project’s issues that they are supposed to resolve for the client. Order of importance questions etc. dealing with client support
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Associate Client Support Analyst

Interviewed at basys

2.9
Mar 21, 2023

Do you know anything about the merger with Basys? Tell us how you would speak to the client if the programmer has not started on the project’s issues that they are supposed to resolve for the client. Order of importance questions etc. dealing with client support

In the initial interview (30 min on the phone), the questions were relatively standard interview questions, about why I was interested in the work, relevant work experience; also spent time describing their work and philosophy and the role itself. The 2nd interview was 1 hour (or even a bit longer) via video chat with 3 employees. This was much more extensive, asking questions that required more critical thinking; the goal of these questions (I believe) was to help them understand my thought process and who I am as a person, to see if I would be a good fit for the role.
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Client Support Representative

Interviewed at Campminder

4.6
Oct 13, 2017

In the initial interview (30 min on the phone), the questions were relatively standard interview questions, about why I was interested in the work, relevant work experience; also spent time describing their work and philosophy and the role itself. The 2nd interview was 1 hour (or even a bit longer) via video chat with 3 employees. This was much more extensive, asking questions that required more critical thinking; the goal of these questions (I believe) was to help them understand my thought process and who I am as a person, to see if I would be a good fit for the role.

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