How are you with dealing with peoples, can you work a flex schedule schedule.
Client Services Representative Interview Questions
28,728 client services representative interview questions shared by candidates
All the questions were behaivorial and case as the position required skills that are identified with such types of questions
Who is "place your name here"?
The questions from each manager will be the same but answer them differently. The questions will ask you how you handled certain situations, how you reacted to stress at previous companies...etc. You want to give details and kind of "sell yourself" and your personal skills. You will want to highlight how you have managed emotional, or irate callers or customers. You will want to point out that you have an ability to multitask, this position offers a lot of side projects outside of taking calls. You want to point out any skills you have for learning or acquiring knowledge. This position requires you to pass 2 securities exams.
Tell me about a time when you were not able to get someone to agree/follow you
Tell me about a time when you had to deal with a mad caller
Question around reasons to want to move into the role
What are your long term goals
Where can you see yourself within the next 5-10 years?
If you overhear your manager berating a colleague using profanity in a private meeting; what would you do?
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