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Client Services Manager Interview Questions

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1,148 client services manager interview questions shared by candidates

Personally, the most difficult question was in a more Behavioral-based interview where I was asked how I reacted to a certain situation and might have felt slighted. After answering the question honestly, there was a bit of a drill down for a more desirable answer.
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Client Services Manager

Interviewed at Speed Commerce

3.5★
Oct 26, 2014

Personally, the most difficult question was in a more Behavioral-based interview where I was asked how I reacted to a certain situation and might have felt slighted. After answering the question honestly, there was a bit of a drill down for a more desirable answer.

Tell me about a course in college that helped you in your job or life. If money was no object and you could do anything, what would be your dream job? What would you change about the website? How do you typically handle conflict?
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Account Manager - Client Services

Interviewed at Houzz

3.4★
Apr 23, 2016

Tell me about a course in college that helped you in your job or life. If money was no object and you could do anything, what would be your dream job? What would you change about the website? How do you typically handle conflict?

She mainly asked me to provide my career background (I am currently a Senior Account Manager and have been in client services for years). I noted I was familiar with the company as a previous employer had utilized them to motivate employees. She expressed pleasure in the fact I was familiar with them. I noted I was excited they were SD based and I love how they promote fitness & health as a priority among company cultures. She then asked me several basic questions (day to day, etc.) -then she asked me what I was currently making from a salary perspective - and then she shut down and told me I may not be a good fit. I was pretty excited about the role. It was disappointing that an HR person shut out what could have been a pretty good recruit if they proposed them and put them in front of the actual hiring manager who probably understands what transferrable skills are and day to day activities. It felt like the HR person was nice but didn't have a lot of industry or career experience and went down a checklist not thinking about value that people can add to the company if maybe they aren't a fit for the job... or even thinking or asking, would you be able to have some wiggle room in salary. I got the sense they don't care about talent as much as saving money.
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Client Services Manager

Interviewed at American Specialty Health

3.1★
May 30, 2020

She mainly asked me to provide my career background (I am currently a Senior Account Manager and have been in client services for years). I noted I was familiar with the company as a previous employer had utilized them to motivate employees. She expressed pleasure in the fact I was familiar with them. I noted I was excited they were SD based and I love how they promote fitness & health as a priority among company cultures. She then asked me several basic questions (day to day, etc.) -then she asked me what I was currently making from a salary perspective - and then she shut down and told me I may not be a good fit. I was pretty excited about the role. It was disappointing that an HR person shut out what could have been a pretty good recruit if they proposed them and put them in front of the actual hiring manager who probably understands what transferrable skills are and day to day activities. It felt like the HR person was nice but didn't have a lot of industry or career experience and went down a checklist not thinking about value that people can add to the company if maybe they aren't a fit for the job... or even thinking or asking, would you be able to have some wiggle room in salary. I got the sense they don't care about talent as much as saving money.

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