I didn't find any of the questions difficult. How do you deal with a 'difficult' customer, when it is very busy?"
Client Service Professional Interview Questions
12,062 client service professional interview questions shared by candidates
there was no initial interview, it was extremely easy to get the job as long an you can read and type, and have the ability to use multiple screens during the calls.
Why do you want to work here?
What is your preferred management style?
Tell me about gaining agreement and overcoming objections.
Can you write a good english ?
about the installations , tickets handling by the tools, support activities and skills
How would you handle a customer who needed prompt service in an emergency situation?
I was asked how I felt about a particular product and if I believe that it can still be sold
Q: C++ debugger: how to troubleshoot segfault? How to view stack information? A: Use back-traces and frames : bt, frames. Q: Crashed process - how to start troubleshooting? A: System log - syslog. Application logs are not that helpful due to abrupt exit. Q: how to check files opened by process? A: iostat and lsof Q: how to check netowrk ports being used? A: netstat Q: difference between stripped and non-stripped binary? A: non-stripped binary has debugging info built-in. Stripped does not. Q: How would you install new programs on Unix? A: RPM commands Q: How to detect frozen/stuck process, and how to debug it? Q: What are UNC paths in windows
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