Client Service Associate Interview Questions

2,531 client service associate interview questions shared by candidates

I was told I passed two unexpected "tests" that the group had for interview candidates. The first test I passed was being on time, or 5 minutes early for the interview. The second test was having an extra resume on hand because one of the associates "forgot hers".
avatar

Client Service Associate

Interviewed at Morgan Stanley

3.9
Jul 22, 2013

I was told I passed two unexpected "tests" that the group had for interview candidates. The first test I passed was being on time, or 5 minutes early for the interview. The second test was having an extra resume on hand because one of the associates "forgot hers".

Finance or non-finance related, difficult client service situation and how it was resolved? What would you say an excellent communication with clients over emails is? How would be the language and frequency of replies?
avatar

Senior Client Service Associate

Interviewed at State Street

3.4
Dec 13, 2017

Finance or non-finance related, difficult client service situation and how it was resolved? What would you say an excellent communication with clients over emails is? How would be the language and frequency of replies?

Viewing 2151 - 2160 interview questions

Glassdoor has 2,531 interview questions and reports from Client service associate interviews. Prepare for your interview. Get hired. Love your job.