Explain a time when you had an issue with a customer and how you solved it.
Client Relationship Representative Interview Questions
9,661 client relationship representative interview questions shared by candidates
There were few direct questions, mostly the interview was discussion based.
All questions were standard, nothing technical related to banking.
Why do you want this role?
Behavioural based, tell me about a time where you used teamwork to overcome a challenge, tell me about a time you demonstrated good judgement that went against a customer request, tell me about a time where you had to negotiate a favourable outcome etc.
Tell me about a time you received poor customer service?
They asked about how I had overcome a difficult situation at work
Why you are leaving current company, Why you want to join current company, What you do day to day basis, What you are bring on table to the new company
Why Bombas
tell me a time when you had to overcome a difficult situation
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