How would you describe yourself?
Client Manager Interview Questions
6,225 client manager interview questions shared by candidates
Describe your responsibilities in your current role.
Tell me about your background and experience, what's your salary expectations, How do you cope with tracking problems (FB)
How would you handle X situation? You have an account that has been sold but then neglected, what is your process to bring it back to life?
Why do you want to work here?
What is my previous experience ?
Basic interview questions (Tell me about a time...Give me an example.. etc)
How would your manager and teammates describe you?
Nothing particularly difficult or unexpected - I did get asked about what my motivation was which I was not prepared for but not unexpected I would guess.
Be prepared to read between the lines to get through their 'Medallia Challenge', they give you a day in life scenario that you have to handle as part of the Medallia team, I guess it is supposed to be behavioral/analytical/quantitative: the instructions are not very clear and open to interpretation. They give you 24 hours to solve it, but, say most folks get it done in 4-5 hours. There is not a lot information provided on what they are looking for to solve the challenge, you will have to come out with some creative interpretations. In the challenge and the interview, be prepared to somehow have insight into how their software works, they expect you to magically have insight into the inner workings of their system. While this may work for a large erp system or software widely implemented at several client bases, doubt there would be many folks out there who have hands-on experience with Medallia's software. Again this goes back to the perceived arrogance and high-handedness reported by some other interviewees before. If you do get to the Medallia challenge, just make be sure the job is worth is and you want to spend your weekend on it instead of all the other things one could be doing on a weekend.
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